Remote management of IT components
Considering outsourcing part of your systems? Our Remote Services manage IT infrastructure components proactively and efficiently. ADD-IT Solutions looks after equipment or applications at your locations, working with external suppliers or internal application managers where needed.
Your remote system administrator
Our remote administrator carries out standard daily and monthly management tasks on your systems. This reduces the time spent on administration, improves stability and availability, and lowers internal staffing costs by freeing your people from routine system management.
Proactive monitoring
We monitor proactively, 24 hours a day, 7 days a week. Existing and new equipment and applications are managed correctly and documented. Additional Housing also monitors the performance commitments within Remote Services through SLA monitoring.
Remote management
ADD-IT Solutions specialises in remote management for organisations whose daily operations depend on business-critical IT applications. We manage systems through advanced automation from a professionally secured and equipped facility. Our software identifies potential issues early so we can act before they become problems.
The benefits of external expertise, remote management and SLA monitoring
Our experienced, certified specialists lead or carry out implementation projects and resolve incidents and faults. You do not need to invest immediately in extensive specialist expertise in-house and can deploy your own people where they are needed most.
Your infrastructure is managed and monitored under a Service Level Agreement (SLA) agreed in advance.
Fewer outages through proactive management, lower costs, clear reporting, a fixed monthly fee, 24/7 availability and preventive monitoring. The service includes updates, security and malware checks.